In business, outsourcing is the contracting out of a business
process to a third-party (Wikipedia). It is the act of
using an outside agency to operate a function previously carried out within a
company.
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The main objective of the company is to reduce direct costs
based on a subcontracting or outsourcing of services that will not affect the
main activities of the company. It is an alternative that achieves high
performance in specific areas, thereby obtaining time- and cost- effective results.
When companies outsource, the major problem that they may face is finding where
to start. Tasks are determined by the type of responsibilities that can be
outsourced. In terms of management, we can separate tasks that can be delegated
into two categories, divided according to their level of impact on the company
and its potential as a key to success.
1 - Basic Tasks. These tasks often revolve around managing
documents or files and are low-risk activities for the company. We are talking
about activities such as: Writing, design or proofreading documents; Presentations,
newsletters and brochures; Online research, data collection, analysis of
competition; and, Spreadsheets.
2 - Specialty Tasks. These tasks are most often outsourced by
small businesses as they do not have the experience or skills needed to carry
them out every day. These may include: Accounting and economic consulting;
Marketing; Legal consulting.
Benefits and Risks of Outsourcing
Benefits greatly outnumber the risks when outsourcing administration support. Some of the main advantages include: minimization of investment and cost reduction, greater flexibility within the organization, more efficient operations, better control and greater security and faster development of business objectives. Some risks may include: unsuitable negotiation of a contract, difficult choice of provider, excessive dependence on external companies, plus confidentiality can be threatened.
The need for trust and reliability by the hiring company is
clear. Virtual assistants understand this and are open for communication with
their clients at any moment. At AMG VA Services we provide valuable assistance
in tasks ranging from administration to design and marketing to social media
management. The internet and the advancement of all methods of communication
and transmission of data is a point in favour for us, outsourcing companies. It
allows for a connection and immediate contact with our clients.
In summary, delegation and outsourcing of some assignments
will allow businesses to focus on their business goals and most important
activities. While the reasons may vary for a company to undertake outsourcing,
the success is visible among corporations where outsourcing has become a core
component of day to day business procedures and strategies.